At FURRY CORNER TRADING SDN. BHD. 202601022205 (1684302-M), cancellations are worked out against the clock. The window is a short one, and what can still be done for you depends on how far the order has already travelled through processing.
Knowing Your Cancellation Window
The clock starts at purchase. Two rules decide what is possible from there:
Standard window – cancel inside 24 hours of buying and the order is refunded in full.
Processing limit – past the 24-hour mark, cancelling may not be possible, since the order may already have gone through processing or been shipped.
Requesting a Cancellation
Nothing cancels itself. Two steps stand between your request and an answer, and the first of them is yours:
Contact support – reach the customer service team immediately and quote your Order Number.
Wait for verification – support checks the status of the order and confirms whether it is still eligible to be cancelled.
Receiving Your Refund
Refunds follow approval. Once a cancellation has been approved, the money is returned along the route it arrived by:
Method – the refund is issued to the original payment method used on the order.
Timing – allow 7–14 business days for it to be processed and to appear in your account.
If you are not sure whether your order has already moved beyond the point of cancelling, ask support rather than guess at it. We would rather check the status for you than leave you wondering.